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A dog at Caledon Tailblazers Dog Hotel

Frequently Asked Questions

Where are you located?

Caledon Tailblazers is located in the village of Caledon East.  The closest major intersection is Airport road and Old Church Road.

How do I make a reservation?

To make a reservation please fill out our intake form on the enrolment tab and then contact us in the "Contact" section of this webpage.

Where can I find the price list?

You can find a list of our prices in the "Services" section of our webpage.

What are the hours I can pick up or drop off my dog?

Our usual hours of operation are 7am to  6 pm, Monday to Friday.  On weekends and holidays our hours are 8 am to 6 pm.   Please contact us for drop off or pick up times outside of these hours.  Accommodations can be made for later/earlier times upon request.

What should I expect during drop off and pick up?

One of our team members will greet you at the door when you drop off and when you pick up your pup.  Please refrain from ringing the doorbell when you arrive and instead text us to let us know you are here to pick up/drop off.

What forms of payment do you accept?

Caledon Tailblazers accept cash and e-transfers.

My dog need medication - is there an extra cost?

There is no extra charge for administering medication.  Please provide the medication and all instructions as well as any treats that should be given with the medication.

Do I bring my own dog food?

Every owner is responsible for providing food for their dog.  Treats are not required and we do provide treats.  Please make sure we are aware of any allergies your dog may have.

What should I send with my dog for overnight boarding?

Please send your dog's food, their leash, and poop bags.  You may also send their food bowl, their bed, toys, and treats but all of these are optional.

My dog sleeps in a crate at night.  Should I send their crate?

We have several crates so there is no need to send your dog's crate however you are welcome to do so if you wish.

Are dogs permitted on the furniture?

In the evenings when we are in the living room watching tv, the dogs are welcome to join us and are allowed on the couch.  Most dogs are not permitted to sleep on our beds however we do make exceptions for our smallest guests if that is where they are used to sleeping.

Where will my dog sleep at night?

The dogs are allowed to sleep where they are most comfortable.  If a dog is crate trained and used to sleeping in a crate at night then we also crate them.  If they prefer to sleep on a dog bed in the kitchen or in our bedroom then that is also permitted.  We do restrict sleeping on our bed to only very small dogs.  

Still have questions?  Send us an email!

We're happy to answer your questions, click here to send us a message.

Have a question?  Check out our FAQ!

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